FAQ

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Popular questions

Please create an account by clicking the “My Account / Order Status” link at the top right hand side of our site. During signup we’ll ask for your shipping address details including country. If your country is not in the dropdown menu of available countries, unfortunately we cannot ship to your country at this time.

You can pay for orders with a debit card, Visa, MasterCard, Discover Network or American Express. You can also pay with PayPal and PayPal Credit.

The best way to contact Customer Service by email is to fill out a Contact Us form. Find your selected topic and it will be routed to the appropriate department automatically.

Click on the Search box on the Home Page and type in a keyword.

When there is a shipping discrepancy, we will honor them if they are reported to us within 12 business days of the delivery.

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